Terms for using our website and booking with us.

This website is provided to share information about Rochas Valley Homestay and to let guests enquire about availability or bookings.

You agree to use the website lawfully and not misuse booking forms, contact channels, website content, or any systems connected to the site.

Submitting an enquiry does not guarantee a confirmed booking. A booking is confirmed only when Rochas Valley Homestay accepts the reservation and any required payment, deposit, or confirmation step has been completed.

You are responsible for providing accurate guest details, contact information, stay dates, and guest counts.

Prices, availability, inclusions, taxes, and extra charges may change until a booking is confirmed. Any payment instructions or billing details will be shared through our direct communication channels.

Guests are responsible for paying all confirmed charges connected with their stay, including additional services or damages where applicable.

Cancellation, refund, rescheduling, check-in, and check-out terms may vary depending on the booking dates, season, channel, and agreed reservation details.

Please contact us as early as possible if your plans change. We will confirm any applicable cancellation or change terms before processing the request.

Guests are expected to respect the property, staff, neighbours, local rules, safety guidance, and any house rules shared before or during the stay.

Guests are responsible for damage, excessive cleaning needs, unlawful activity, disturbance, or misuse of property caused by themselves or members of their group.

Photos, descriptions, amenities, and local information are provided in good faith. We try to keep information accurate, but details may change due to maintenance, weather, availability, operational needs, or circumstances outside our control.

All site content, branding, photos, and written material belong to Rochas Valley Homestay or their respective owners and may not be copied or reused without permission.

To the extent allowed by law, Rochas Valley Homestay is not liable for indirect, incidental, or consequential losses arising from website use, booking enquiries, travel plans, or circumstances outside our reasonable control.

Nothing in these terms limits rights that cannot be excluded under applicable law.